Need assistance?
We are here to help.
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
You can use live chat, our contact form or email us directly at info@conspirate.store
General Questions
What is Conspirate?
Conspirate is a store dedicated to conspiracy, mystery and ancient history enthusiasts. We offer a diverse range of products that capture the essence of various unexplained phenomena and controversial theories. Our mission is to ignite curiosity and open-mindedness.
I have a great product idea that I would like to share.
We're always happy to hear your ideas and feedback. Just send us an email (info@conspirate.store) and tell us all about it.
Do you have an affiliate program?
Yes, we offer a 20% commission on sales through our affiliate program. Affiliates also get discounts on sample orders and can participate in contests and giveaways.
You can register here: https://af.uppromote.com/conspirate/register
Orders & Shipping
Do you ship overseas?
Yes, we ship all over the world thanks to our network of print partners.
How quickly do you deliver?
It depends on where you are, product type and order size. Here’s what you can typically expect:
- US, Canada, UK, EU, Australia: 3 - 8 days
- Rest of the World: 7-21 days
Can I track my order?
Yes, you will receive a tracking number once your order is shipped.
What is your return policy?
We offer a 30-day return policy. You can return products in their original state within 30 days of delivery for a full refund. The customer is responsible for the return shipping cost.
How do I change my shipping address?
If your order has not been shipped yet, please send us an e-mail at info@conspirate.store with the order number and the new address.
How do I cancel an order?
If your order has not been shipped yet, please send us an e-mail at info@conspirate.store with the order number.
A part of my order was missing, damaged, or I received the wrong item - what can I do?
If your order arrives and something is wrong, simply email us at info@conspirate.store and we'll sort it out. Please include the original order number in the email, let us know exactly which items are missing or damaged and attach photos of the products.
Can I ship the order as a gift?
We currently are not able to ship your item as a gift.